Conflict with Clarity: Leadership Masterclass
Conflict with Clarity: Practical Application.
This is a full one day, interactive leadership masterclass for individuals who want to handle difficult conversations with confidence, build trust, and make better decisions under pressure.
This course brings together leaders from different organisations, creating a broad and thoughtful learning environment where participants can explore conflict from multiple perspectives.
Learning Objectives:
- To understand how conflict escalates in the workplace
- To recognise emotional and behavioural patterns that fuel conflict
- To make better decisions under pressure
- To learn through recognised evidence based frameworks
Combine this with one-to-one Bonus Hour sessions for maximum impact.
This day course is open to individual participants as well as organisations.
Leadership Advantage™
Course Structure
Part One– Conflict with Clarity: Leadership Masterclass
This is the standalone entry point to the course.
Some of the frameworks include:
- Drama Triangle (Karpman) and how to step out of it
- Using P.I.N to uncover the real issue
- Thomas-Kilmann Conflict Mode Instrument to support appropriate conflict styles
- Ladder of Inference (Chis Argyris) to uncover assumptions and decision drivers
Bonus Hours
We support you to move from understanding to application at your own pace with:
Bonus Hour (1 hour)– a guided session applying the tools to realistic scenarios
Bonus Bundle (3 hours) – extended supported practice to build confidence
Best used for:
Navigating an upcoming difficult conversation, tricky person or conflict
A team or a case debrief
A deep dive into your personal conflict style, triggers, blind spots and perception
Bonus hours are available as a paid add-on and can be booked separately before, during or upto 5 days after the course